Buying Products on Our Website
All of our prices are inclusive of GST. Delivery charges will be calculated during the checkout process, after you choose your preferred delivery method.
We try to have accurate pricing and availability information on all the products we offer, despite our best efforts, a small number of the products in our catalogue may be mispriced or have inaccurate stock availability information. We do verify prices as part of our acceptance procedure, and will inform you if a products correct price is higher than that stated in your order, so you may ultimately decide whether or not to order the product at the correct price.
We may change the price of any product at any time before you place an order. If the goods you have ordered are not in stock, we may send an e-mail to inform you, at which time you may cancel your order. We do our best to accurately estimate when items will be despatched and/or delivered; however, these estimates are based on several factors over which we have no control and as such, time for despatch and/or delivery shall not be of the essence of the contract and should be considered as rough estimates only.
Delayed / Lost Delivery
Information You Provide To Us
The following applies to any information you provide to us, for example during any registration or ordering process.
You authorise us to use, store or otherwise process any personal information which relates to and identifies you, including but not limited to your name, email address, telephone number and address, to the extent reasonably necessary to fulfill your order, market/communicate products and services and deal with any enquiries relating to the same whether by us, our partners, successors (including the purchaser of the whole or part of our business), associates or sub-contractors (together our Partner Companies).
If you obtain or choose to buy products through our website or give us personal information then we may collect information about your buying behaviour and if you send us personal correspondance such as emails or letters then we may collect this information into a file specific to you. All such information collected by us shall be referred to in these terms and conditions as Personal Information.
MobileAcc will not tolerate any attempts to obtain goods by fraudulent means. Any fraudulent action will be reported to the relevant authorities. Please note that Internet host IP addresses are recorded when placing an order online.
Refund & Exchange